We have two standard delivery rates, which make things easier for our customers. Our delivery is priced based on what we pay - so we try and get the fairest price for our customers. Every single item has 'delivery confirmation', as Royal Mail, our ma
Delivery takes up to 5 working days after you've placed your order. This can change during busy periods (November, December and around Sale & Black Friday). If your order is urgent, please whatsapp us with your order number and a quick message (whats
Your delivery is sent using Royal Mail Business Post or via Royal Mail Tracked. That means, it will arrive with your standard post, however we get confirmation of delivery, so we can be assured your item has arrived. We use this on every order, no ma
It is unusual for items to go missing in the postal system - all our items have delivery confirmation. We would initially ask you to leave the 5 working days after your dispatch confirmation email. Chasing it up before this time does not make the pro
We take pride in all of our products, which are hand poured right here in the UK! Whilst it is rare we get quality issues, we are of course willing to sort them. As part of our quality control procedure, we will send a free returns label to return th